This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that use our service?
When our customer representative creates an account for you in VibeCatch, you are asked to give our your email address and your company name.
When your poll recipients answer your polls, you define what information is asked. VibeCatch only stores the information you ask (no IP addresses
or geolocation or other user-specific data is ever stored by VibeCatch).
How do we store your information?
Your account information and the information that you collect with VibeCatch is stored in VibeCatch's database cluster located in Frankfurt (AWS eu-central-1) hosted by MongoDB Atlas.Your log-in password is stored using one-way cryptographic hash function in our database. All data, when stored to disk, is stored "Encryption at Rest" with 256-bit Advanced Encryption Standard in Cipher Block Chaining mode. Read more about MongoDB Cloud Services Compliance and Privacy (https://www.mongodb.com/cloud/compliance).
Who has access to your information?
Your account data: only you and VibeCatch technical administrators can access this information. If your account has been created for you by another VibeCatch user who acts as your organization's super user, that/those users can access your account as well.
Your polls: only you and VibeCath technical administrators can access this information. If your organization has multiple VibeCatch users, some users in that organization can access your poll configuration data as well.
Poll data: Poll data can be accessed by you, VibeCatch technical administrators and, if they exist, super users in your organization. Polls can be configured by relevant poll administrators and/or super users so that anyone can access the poll data by either a link to a poll results page and/or poll API exposing the data.
How do we protect your information?
Your personal information and the information you collect using VibeCatch is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.All information transferred between VibeCatch.com and your computer is is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process your log-in status after you have registered and logged in. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
Implement specific user interface functionalities such as log-ins.
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some features will be disabled - after disabling cookies, you can not log in and manage your account. However, you will still be able to answer any polls you have created and view results pages (if you have configured them to be available for non-logged-in anonymous users).
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website, such as internal communication tools with which VibeCatch can be integrated such as Yammer (yammer.com) and Slack (slack.com). These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
Send information, respond to inquiries, and/or other requests or questions.
Process orders and to send information and updates pertaining to orders.
Send you additional information related to your product and/or service.
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred
To be in accordance with CANSPAM, we agree to the following:
Not use false or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Monitor third-party email marketing services for compliance, if one is used.
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at support@vibecatch.com or follow the instructions at the bottom of each email.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
vibecatch.com Kiilakiventie 1 Oulu, 90250 Finland support@vibecatch.com
